Explore Our Comprehensive FAQ
Your Questions About Counselling Answered
Discover the answers to your most pressing questions about counselling services, session details, and confidentiality at Safe Harbour Counselling.
Common Inquiries About Our Services
Find clarity on the counselling process, session logistics, and more with our detailed FAQ section.
How long is each counselling session?
Sessions typically last between 50 to 60 minutes, allowing ample time to explore your concerns and develop strategies for improvement.
What counselling methods are used?
We employ a range of evidence-based techniques, including Cognitive Behavioural Therapy (CBT), solution-focused therapy, and person-centred approaches, tailored to your specific needs.
Is online counselling available?
Yes, we offer secure virtual sessions to accommodate clients who prefer the flexibility of online meetings.
How do I schedule an appointment?
Appointments can be booked through our online system or by contacting us directly via the Contact page.
What is your confidentiality policy?
Confidentiality is paramount. All client information is kept private, except where disclosure is legally required.
Can I attend sessions anonymously?
While we require basic information for scheduling, your privacy is protected, and all details are handled with discretion.
Do I need a referral to start counselling?
No referral is necessary. You can directly book your first session with us.
What should I expect in my first session?
During your initial session, we will discuss your goals and concerns to develop a personalized plan for your counselling journey.
How do I know if counselling is right for me?
If you’re experiencing challenges or seeking personal growth, counselling may be beneficial. We offer a free consultation to help you decide.
Understanding Counselling
The Role of Counselling in Personal Growth
Counselling is a collaborative process designed to help individuals explore their thoughts and emotions in a safe, supportive environment. It can address a wide range of issues, including stress, anxiety, depression, relationship difficulties, and life transitions. By engaging in counselling, clients can gain valuable insights, develop coping strategies, and work towards achieving their personal goals. At Safe Harbour Counselling, we are committed to providing compassionate and effective support tailored to each client’s unique needs.
Our Counselling Services
At Safe Harbour Counselling, we offer a range of therapeutic services designed to support your mental health and wellness journey. Our compassionate approach ensures that each session is tailored to your unique needs.
Individual Counselling
Our individual counselling sessions provide a safe space to explore personal challenges, develop coping strategies, and work towards personal growth and healing.
Family Counselling
Family counselling sessions aim to improve communication, resolve conflicts, and strengthen family bonds through collaborative and supportive dialogue.
Virtual Counselling
We offer secure virtual counselling sessions, allowing you to receive professional support from the comfort of your own home, ensuring flexibility and convenience.
Practical Questions
Find answers to common questions about booking appointments, fees, and our policies to help you get started with counselling at Safe Harbour.
How do I book an appointment?
Appointments can be booked through our online system or by contacting us directly via phone or email. Visit our Contact page for more details.
What are your fees, and do you accept insurance?
Our fees vary based on the type of session. We accept select insurance plans and offer private-pay options. Please contact us for specific pricing information.
What is your cancellation policy?
We require a minimum of 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may result in a fee.
Do I need a referral to start counselling?
No referral is necessary to begin counselling with us. You can directly reach out to schedule your first session.
Can I remain anonymous in my sessions?
While complete anonymity isn’t possible due to necessary record-keeping, your privacy is our priority, and all information is handled with strict confidentiality.
Ready to Begin Your Journey?
Confidentiality and Privacy
Your Privacy Matters
At Safe Harbour Counselling, we are committed to maintaining the confidentiality of all client information. Your privacy is protected by our strict policies, ensuring a safe and secure environment for your counselling sessions.
All information shared during sessions is kept confidential, with exceptions only in cases where there is a legal requirement to disclose, such as imminent risk of harm. We prioritize your trust and strive to create a space where you can feel comfortable and supported.
Take the First Step Towards Wellness
Ready to embark on your journey to better mental health? Our compassionate team at Safe Harbour Counselling is here to support you. Whether you’re dealing with stress, anxiety, or seeking personal growth, we’re ready to help. Reach out today to schedule your first session or to learn more about our services.